Returns & Exchanges

Return & Exchange are available if you're not 100% satisfied with the items you received,and we can only accept returns within 14 days of receipt for items in new condition.

 

Return Instructions: 

*Please first contact our Peauty Customer Service on our site, indicating the item(s) you would like to return and the reason.

*After we get your email on return, we will help you to see whether you like to exchange or return for refund.

*We will send you the return address and tell you how to return.  please package up the item(s) to be returned with the original packing.

* Please ship the package back to us at the local post office, and the returns will be made at your own cost.

* Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your payment account. Once your refund has been issued, you will receive a confirmation email.

 

Notes

*Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

*Items with non-returnable marks and free gifts cannot be returned.

*The original shipping fee and Shipping Guarantee are non-refundable.

*Please do not send your return to the address on your package. That is not our return address and the return may not be well delivered.

 

Any questions please feel free to contact us and we will reply you as soon as possible.

E-mail: info@ipeauty.com